How AI helped to solve a really tough problem
There’s a lot of hype around AI. But there’s also some skepticism around real impact. Some people try it, but don’t see impact. Let share how AI helped to solve a very difficult problem.
How AI helped to solve a really tough problem.
Something I’ve been struggling with for months.
You know, there’s a lot of hype around AI. And many people build a lot of stuff. But there’s also some skepticism around real impact. Some people try it, but don’t see a big impact.
That’s why I wanted to share how AI helped to solve a very real and difficult problem in my coaching business.
But first, a bit of context to explain the problem.
If you want to watch my video explaining it and sharing a quick demo, click this link:
How AI helped to solve a really tough problem.
I have a coaching program for MBB consultants. I coach more than 90 MBB consultants to improve their performance.
The biggest challenge for me was client engagement.
Some clients join my program, but wouldn’t do all the required activities.
It’s understandable. Consultants are extremely busy. Sometimes they don’t even have time to sleep, let alone do extracurricular learning.
This problem bothered me a lot.
I spent months trying to solve it because it endangered my business. If clients didn’t get an impact from my program, it would be very bad for my business long-term.
I sent nudging emails, WhatsApp messages, and tried to explain the importance of learning. I rearranged the journey, streamlined it, and removed friction.
It helped a little bit, but the problem persisted.
Then, in March this year, I started using Claude Code. I remembered my old days when I was a software developer.
Step by step, I built a full suite of bite-sized exercises.
Now, if consultants have as little as 30 minutes, they can do a short exercise and learn critical consulting skills like top-down comms, formatting, structuring, slide-making, analytics, issue analysis, storylining, logical reasoning, and others.
Basically, I built a mental gym for consultants.
They can visit it daily and practice critical skills without spending too much time. ROI on invested time is very high because all these skills and scenarios are carefully curated and tested. They built around common mistakes and struggles MBB consultants have. I derived that from 2 years of practical work with dozens of MBB consultants on hundreds of problem-solving reps.
And it worked fantastically!
In a few weeks, the client engagement went through the roof.
Dozens of clients use my exercises on a daily basis. On average, they complete 20-30 exercises in a few days.
Even the old clients, who have already graduated and achieved impressive success, come back and still find something new to learn there.
But for me, the biggest achievement was repeat usage.
You can’t fake repeat usage. Yes, you can make clients try your product once. But you can’t make them use it repeatedly. If clients don’t like it, they won’t come back. Especially, busy and demanding clients like MBB consultants.
Clearly, without AI, I wouldn’t have been able to solve it. I hope you liked my example and it inspires you to solve your own tough problems.
I recorded a short video showing how it looks from the inside. If you are curious, take a sneak peek at my coaching program.
If you are an MBB consultant and want to upgrade your problem-solving, I wrote an Ultimate Guide on how this system works and what common mistakes consultants make at each layer. This is the exact approach I use to coach MBB consultants in my coaching program.
If you are an MBB consultant and want to improve your performance through personalized coaching support:
We will discuss your pain points, challenges, and aspirations. No strings attached, just straight answers to your biggest questions.
If you want to learn more about my coaching program, read this post:
The coaching program for MBB consultants.